
WorkSmartly, an end-to-end digital human capital solution that is designed specifically for HR-processes throughout the employees’ work life cycle recently launched their new and upgraded system, the Q-Series. Featuring a new and improved interface, WorkSmartly, which is the pioneer of cloud-based HR-solution provider, made the Q-Series lighter and faster to load, making it more accessible to the majority of the workforce who are working from home.
HR-based software and solutions are not new, but with COVID-19 rendering working from home a necessity and probably a norm for a long time to come, digitising the entire HR-processes and workflow has become a necessity, especially when face-to-face meetings and regular touchpoints between employees are not always possible. An end-to-end HR-system can be the solution to streamline a majority of internal and external processes, however, most offerings in the market now only cater to certain aspects of the HR-processes and have not been optimised to the vastly changing needs of the workforce.
As Victor Phang, the CEO of WorkSmartly says, “HR professionals nowadays are seen as more than just administrators, but also an important part of an organisation’s growth and development. They deal with so many moving parts in an organisation and are the strategic enablers in an organisation. However, the world is moving so fast and we see new technological advancements every day. We aim to do the same with HR-processes, future-proofing and optimising it so HR-professionals can do more to revamp the way an organisation functions. The Q-Series was created for everybody in an organisation with the future in mind.”
The Q-Series takes care of every aspect in an employee’s work life cycle, from recruitment, onboarding, payroll, compensation, talent development, performance management, and appraisal, to career succession and business strategising. It focuses on user experience and innovation and provides a fully-integrated human resource solution.
One of WorkSmartly’s unique features is its powerful analytics and reporting tool that converts and generates real-time data into multiple formats such as line charts, pie charts, tables, and bar charts. This patented application is designed to be more progressive than the rest of other HR solutions and would be a fast way to generate various reports, which can help in strategic decision making, leading to better business outcomes.
Putting the Fun in Functionality: Gamifying the HR System
Along with its accessibility and intuitiveness, the Q-Series also brought onboard with it a fun new element, a gamification feature, designed to inject elements of fun to HR-processes and increase motivation among employees. Once seen as a hype in the HR industry, gamification of HR processes can actually help make the work of the employees a whole lot more enjoyable, creative and efficient, adding real value to organisational processes.
Through WorkSmartly’s Q-Series, employees can enjoy gamified onboarding, training, and leadership development, on top of being rewarded for attendance, performance and many more, injecting fun and playful elements such as rewards and friendly competition to incentivise employees.
“Gamification of these HR processes is more than just making it fun. We want to encourage HR professionals to tap into their employees’ competitive spirit which can create a sense of achievement and recognition within them, while doing what can be perceived as routine and mundane everyday tasks,” said Victor.
The Q-Series also has an automated mobile employee self-service app called WorkSmart Q for on-the-go HR needs. It allows HR-professionals to keep their company processes organised, from digital hiring, digital document, enterprise payroll, and various other features at any time of the day. Employees on the other hand can use the self-service feature to access, view and edit their personal or tax information, view and download HR documents and tax forms, check their balance leave, apply for leave, and manage their claims with simple steps. WorkSmart Q can be downloaded from the Apple App Store, Google Play Store as well as Huawei App Gallery.
WorkSmartly assures that all data saved in their system is safe and backed up regularly and has a 99.99% uptime guarantee, ensuring that it can be accessed from anywhere and everywhere at any time. It is also the first company in Malaysia to get the ISO 27001 certification in 2014 – the international standard on how to manage information security, ensuring the reliability and security of the system.
With 8 offices globally and more than 200 clients including several Fortune 500 companies, WorkSmartly is aspiring to be the leading enterprise HR-tech provider globally. Among WorkSmartly’s clients are MDEC, Village Grocer, Sony, Exabytes, Padini and BP Healthcare Group.


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