BAHASA.AI, an AI as a service company, announced that it has secured an undisclosed amount of seed funding from East Ventures.
The investment will accelerate Bahasa.ai’s mission to build the most robust NLP/NLU (Natural Language Processing/Understanding) engine for language in Indonesia, allowing artificial intelligence to use it with more context and relevance.
Currently, Bahasa.ai implements its technology to help businesses execute their chatbot strategy.
Bahasa.ai chief executive officer Hokiman Kurniawan explained that, two elements must be overcome in making a good chatbot for language in Indonesia, namely, is technology and design.
From the technology side, building the NLP/NLU module for language in Indonesia is a big challenge due to its use of slang words and complicated grammatical structure.
Bahasa.ai has various methods to overcome these obstacles, one of them being a crawler engine that continues to learn the way people use language in Indonesia on social media.
“We also have a special method to overcome semantically repetitive words. For example, the words ‘saya, aku, and gue’ (meaning ‘me or I’ in Bahasa Indonesia) that are semantically similar, can be mapped by our engine so that the chatbot can recognise the conversation contextually,” he added.
As for design, Hokiman stressed the importance of having a framework design that enables the chatbot to provide a tangible contribution towards the client’s business objectives and help them generate more profits and benefits.
“Although all of the founders are engineers, we always care about how we can be beneficial and bring a positive impact to our clients’ businesses. Through our product, companies are empowered to enhance their business transaction process as well resolve customer issues with more efficiency and at any time.
“Clients can also analyse their business and track their chatbot performance through our intuitive and easy-to-use dashboard.”
Chief technology officer Fathur Rachman Widhiantoko, says, “Proper implementation and technology for AI chatbots can be very beneficial to businesses. A client of ours, who is a local distribution company, has consistently generated additional revenue of 600 million to 900 million rupiah monthly after implementing our chatbot strategy.”
Chief AI Samsul Rahmadani, adds, “In the future, the demand for customers able to interact with the brand as if communicating with friends will be even higher. We need a technology that enables the machine to interact with humans seamlessly, allowing companies to do low-cost and large-scale personal interaction with their customers. Bahasa.ai is here to answer these needs.”
“Our mission is to make a machine that understands language in Indonesia comprehensively. We believe that the implementation of this technology doesn’t stop with chatbots and there will be more potential coming when the machine can speak the Indonesian language well,” Hokiman adds.
East Ventures principal Melisa Irene, says, “Language is a unique heritage for Indonesia. With over 700 dialects spoken in the country, most Indonesians would speak two languages: Bahasa Indonesia and a dialect. This results in many variations of slang, spelling, and abbreviations as we communicate both verbally and in writing, which presents a huge opportunity for NLP/NLU in Indonesia alone. We believe that Hokiman and team have the right mindset, to take a market-fit approach to build technology that would truly understand Indonesian users.”
Archive
- October 2024(19)
- September 2024(94)
- August 2024(100)
- July 2024(99)
- June 2024(126)
- May 2024(155)
- April 2024(123)
- March 2024(112)
- February 2024(109)
- January 2024(95)
- December 2023(56)
- November 2023(86)
- October 2023(97)
- September 2023(89)
- August 2023(101)
- July 2023(104)
- June 2023(113)
- May 2023(103)
- April 2023(93)
- March 2023(129)
- February 2023(77)
- January 2023(91)
- December 2022(90)
- November 2022(125)
- October 2022(117)
- September 2022(137)
- August 2022(119)
- July 2022(99)
- June 2022(128)
- May 2022(112)
- April 2022(108)
- March 2022(121)
- February 2022(93)
- January 2022(110)
- December 2021(92)
- November 2021(107)
- October 2021(101)
- September 2021(81)
- August 2021(74)
- July 2021(78)
- June 2021(92)
- May 2021(67)
- April 2021(79)
- March 2021(79)
- February 2021(58)
- January 2021(55)
- December 2020(56)
- November 2020(59)
- October 2020(78)
- September 2020(72)
- August 2020(64)
- July 2020(71)
- June 2020(74)
- May 2020(50)
- April 2020(71)
- March 2020(71)
- February 2020(58)
- January 2020(62)
- December 2019(57)
- November 2019(64)
- October 2019(25)
- September 2019(24)
- August 2019(14)
- July 2019(23)
- June 2019(54)
- May 2019(82)
- April 2019(76)
- March 2019(71)
- February 2019(67)
- January 2019(75)
- December 2018(44)
- November 2018(47)
- October 2018(74)
- September 2018(54)
- August 2018(61)
- July 2018(72)
- June 2018(62)
- May 2018(62)
- April 2018(73)
- March 2018(76)
- February 2018(8)
- January 2018(7)
- December 2017(6)
- November 2017(8)
- October 2017(3)
- September 2017(4)
- August 2017(4)
- July 2017(2)
- June 2017(5)
- May 2017(6)
- April 2017(11)
- March 2017(8)
- February 2017(16)
- January 2017(10)
- December 2016(12)
- November 2016(20)
- October 2016(7)
- September 2016(102)
- August 2016(168)
- July 2016(141)
- June 2016(149)
- May 2016(117)
- April 2016(59)
- March 2016(85)
- February 2016(153)
- December 2015(150)