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Quality rest in peaceful surroundings is crucial to good mental health, especially for people in high-stress jobs. Empathising with frontline healthcare workers, whose workload significantly increased during COVID-19 pandemic, Bosch, a leading global supplier of technology and services, has launched Project Well-being Haven in partnership with Sunway Medical Centre Velocity (SMCV).

Well-being Haven is an experience-based project aiming to improve the work environment of healthcare workers by providing them with an appropriate recovery area, equipped with Bosch technology and solutions. The interest in more adequate resting spaces was expressed in a survey conducted by Bosch among almost 2,000 healthcare workers in Malaysia. Answering to this need, Bosch piloted the project by transforming SMCV’s existing lounge into a space that feels welcoming and calming and is conducive to rest and recuperate in.

“It has been six months since Malaysia entered the endemic phase. Be it endemic or pandemic, healthcare workers are undeniably one of the most challenging professions with high time pressure and stress. A good environment that enables these unsung heroes a quality break is, therefore, invaluable. Through the redesign of SMCV’s doctor’s room, we hope to create a space that is reminiscent of one’s home—a space that brings warmth, comfort, and privacy to recuperate,” said Klaus Landhaeusser, Managing Director at Bosch Malaysia. According to Bosch findings, 82% of Malaysian healthcare workers confirm an increase of overtime and overnight shifts during the pandemic.

Constructed using Bosch power tools, the Well-being Haven space is equipped with an ergonomic kitchenette that includes a microwave, a built-in coffee machine and a refrigerator from Bosch’s home appliances line, as well as the right ambience setting with music played straight from personal phones connected via Bluetooth through Electro-Voice’s Evolve speaker from Bosch Building Technologies. Malaysia’s top wellness technology provider Ogawa was also attracted to this meaningful project by sponsoring a unit of massage chair, which makes the room cosier.

At the height of the pandemic in August 2021, Malaysia registered more than 25,000 cases every day on average, leaving frontliners exhausted, lacking good space to recharge and with further discomfort from the long hours of wearing Personal Protective Equipment (PPE).

Nevertheless, their relentless contribution and sacrifice during pandemic to roll out vaccination and treatment were the main factors contributing to today’s endemicity in Malaysia. While the tension has slightly eased, 84% of frontliners still hope to have a conducive space for short breaks, as Bosch’s survey revealed. The Well-being Haven is thus timely for their long-overdue need where they can truly enjoy the space.

“We are very grateful to Bosch for this meaningful collaboration. With the Well-being Haven, our doctors now have a space reminiscent of home where they are shielded away from the stress, able to rest and recharge before they resume seeing their patients or operations,” said Derrick Chan, Chief Executive Officer at Sunway Medical Centre Velocity, adding that the Well-being Haven is launched in tandem with the hospital’s three-year anniversary celebration.

The hospital offers comprehensive tertiary healthcare services with designed capacity of 234 beds, 62 consultant suites and six operating theatres. Its range of medical services includes facilities and advanced medical technologies for outpatient and inpatient specialty care, health and wellness programmes and 24-hour emergency services.

To raise awareness of the project, Bosch will be having mall activation with a simulation of the Well-being Haven at Sunway Velocity Mall from the 29th of September 10am to the 2nd of October 10pm. With the creative use of light and sound to project distress and calm ambient in an immersive dark room, the Well-being Haven enables the public to relate and feel the challenges of healthcare frontliners and how Bosch technology is Invented for Life.

For more information about the Well-being Haven, please visit https://www.bosch.com.my/invented-for-life/project-well-being-haven/.

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