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Disruptive Tech Asean’s Executive Guide Robotic Process Automation (RPA)


Robotic Process Automation (RPA) is the usage of Artificial Intelligence and Machine Learning capabilities in software to handle tasks that are repetitive. It has nothing to do with buying and installing robotic devices in your organisation. The robotic in RPA refers to the bots in the software that does the tasks. Some also refer to it in terms of the robotic nature of the tasks that RPA can replace. These tasks are normally done in high volume by humans, such as data records, calculations, queries, transactions, reports and others. Put it simply, by programming software bots to replicate the repetitive tasks by employees, RPA will be able to get these tasks done significantly faster and more cost effectively.