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Grab Continues to Tap the Zoom Platform to Drive Employee Success in the Workspace
May 10, 2023 News Grab Zoom


Zoom is empowering Southeast Asian superapp Grab in employee engagement across its offices. To support its employees to succeed in the flexible and hybrid work environment, the company is using a wide range of Zoom platform solutions, including Zoom Rooms, Zoom Events, Zoom Meetings and Zoom Webinars.

Grab operates across the deliveries, mobility and digital financial services sectors, serving over 500 cities across Southeast Asia. Its employees and teams are spread across Southeast Asia and beyond from Seattle to Bengaluru to Cluj Napoca. With Zoom, Grab ensures its workforce is provided with the right technology to work seamlessly and effectively.

Zoom for Better Communication and Collaboration

In addition to the use of Zoom Whiteboards, Grab’s deployment of Zoom Rooms across 400 meeting and conference rooms in its offices helps its employees to collaborate. Grab also utilises Zoom Events and Zoom Mesh for internal town halls, leveraging the Zoom platform’s inherent reliability and security for large-scale company events. Grab also uses Zoom Meetings and Webinars to communicate virtually with hybrid teams, partners and customers. The company has also integrated Zoom for Workspace Reservation, in addition to having piloted the use of  Zoom IQ for Sales. It is a conversational intelligence software to upskill account managers of the Grab For Business platform.

“At Grab, we recognise the importance of building a work culture of collaboration and continued growth and this is only possible if we set our teams up for success with the right technology and resources. With our teams spread across Southeast Asia and beyond, integrating with Zoom across a wide range of use cases enables us to collaborate and work effectively,” said Adam Seyer, Grab’s Head of Engineering for Grabber Technology Solutions.

“Southeast Asia is a hotbed of innovation and creativity led by economic enablers like Grab,” added Ricky Kapur, Head of Asia Pacific at Zoom. “As a company that is focused on fostering and enabling innovation, we’re thrilled to be able to support Grab in their mission to drive Southeast Asia forward with our platform solutions. Zoom has always been committed to providing our customers with a reliable and secure platform designed for collaboration, which will underpin all other business priorities, from enhancing employee experience to transforming the customer experience. This is an exciting region to operate in, and we look forward to enabling more companies here as they grow and innovate.”