
Paloe, one of Singapore’s pioneer CFO and startup advisories, has partnered up with franchise management consulting firm Asiawide Franchise Consultants to launch Asiawide Digital Advantage (ADA), an all-in-one digital franchise management Software as a Service (SaaS) platform to digitise and streamline the management of franchisors with company-owned and franchisee-owned outlets.
Often underlooked, franchise management can become painfully complicated and cumbersome, especially when the franchise grows, and more features are added subsequently to the franchise concept, not to mention the amount of reporting and documentation required. The franchisor then has to juggle a good deal of issues with franchisees at varying levels, which includes franchisee onboarding, communications, site audits, royalty payment management, performance management and more.
“Even older, established companies today need to incorporate technology into their business model and processes, else they risk being overtaken by newer, more agile and innovative competitors. We believe ADA will keep Asiawide Franchise Consultants (AFC) both relevant and competitive as they continue to provide franchise-related services throughout the booming Asia region,” said Chin Han Sheng, CTO at Paloe.
Franchise management has remained largely unchanged for decades; however, the global pandemic has made travel and physical meetings a thing of the past, and as such, the entire franchise industry is in dire need of a more streamlined, cohesive and virtual solution to strengthen their business processes, in order to survive and thrive in the digital age.
The Asiawide Digital Advantage (ADA)
ADA centralises and consolidates relevant tools needed for franchise management, enabling unprecedented transparency of information between franchisors and franchisees via the following functions:
- Onboarding Management. Allows franchisors to provide guided processes and structured training for franchisees, enabling visibility and transparency every step of the way. This helps franchisors to better ensure and facilitate franchisees’ effectiveness in running the business.
- Communications Hub. Maintain and facilitate engagements, collaborations and communication and address frequently-asked-questions and requests in a single location. The communications hub also serves as a one-stop administrative tool, enabling consolidation and sorting of important documents, while ensuring security via curated access controlled by the franchisor.
- Site Audit Management. Standardise, track, and manage site audits to ensure continuous franchise improvement and compliance and to maintain brand quality and trust via structured processes and evaluations.
- Royalty Management. Automatically tracks sales across all franchise outlets, allowing franchisors to accurately track royalty payments and reduce operational burden by ensuring consistent sales reporting and automatic processing of sales data.
- Performance Management. Enables strategic planning via streamlined management and visibility of royalty payments, sales trends, franchisee performance, revenue and expense trends and data analytics—all via a single customisable dashboard.
“The team at Paloe had to work closely with Asiawide Franchise Consultants to run through countless franchising scenarios and use real cases to truly understand the day-to-day operations and challenges typically faced by a franchisor,” added Chin.
With these features, ADA is both simple yet revolutionary in how it aims to transform and distil current labourious franchise procedures to streamline business processes, making more effective and affordable. Compared to current market rates, ADA provides rock-solid features at just a fraction of the price every month.
“With ADA, the process of onboarding and managing franchisees has become more streamlined and systematic and eco-friendly too. This enables the franchisor (and their team members) to be more productive, effectively managing their own outlets and their franchise operations more efficiently,” said Albert Kong, CEO at Asiawide Franchise Consultants.
Looking ahead, Paloe and Asiawide Franchise Consultants are working with franchise operators to ensure constant updates and improvements for the platform, with new features such as leads management being developed to enhance ADA’s capabilities. With ADA, both Paloe and Asiawide Franchise Consultants aspire to keep their digital services ahead of the game in an ever-evolving digital age.


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