Covering Disruptive Technology Powering Business in The Digital Age

Written By: Annabel Lee, Head of Data Policy, Asia Pacific and Japan, Amazon Web Services (AWS)

Artificial Intelligence (AI) was at the centre of the recent 4th ASEAN Digital Minister’s Meeting (ADGMIN) in Singapore, where a new set of guidelines on AI Governance and Ethics was introduced. This, along with the introduction of SEA-LION (more later) marks a critical step in ensuring that ASEAN plays a role in the development of AI across the region—and ensures Southeast Asian users and businesses are not left behind by the rest of the world.

These guidelines establish a framework for businesses seeking to design, develop, and deploy AI. They give Southeast Asia’s businesses a clear baseline in terms of the characteristics they should prioritize in designing AI, such as Explainability, Fairness, Robustness, and Accountability.

There is good reason for this. A recent study by management consulting firm Kearney estimates that AI adoption in ASEAN may add around USD $1 trillion in value to regional GDP in just five years. This adds up to a massive economic opportunity for small and large companies across the region—but it is an opportunity, not a guarantee.

As it stands, however, many of the tools used to build and control AI may be developed with limited input from users and representatives from this region. Until recently, there was no clear consensus on a set of standards and practices for AI development across the region.

What this means is that the diversity of this region may not be considered in AI design, which can have serious consequences on issues like AI bias, transparency, governance, and safety—while the usability and interoperability of AI systems designed by local businesses and individuals is also potentially limited.

SEA-LION: Tailoring AI to Southeast Asia’s needs

AI development in ASEAN needs to take Southeast Asia’s cultural distinctiveness into account. It is widely known that existing Large Language Models (LLMs)—which are the core building blocks of generative AI systems—demonstrate biases in terms of cultural values, political beliefs, and social attitudes when they are built using data drawn mostly from English-speaking users.

It may not be surprising that the 10 member-nations that make up ASEAN are grossly underrepresented in these existing popular LLMs. To illustrate this, consider the term “LOL” or “laugh out loud,” which is so widely used that it may come as a shock to some that most non-anglophone countries across ASEAN use entirely different terms.

In Thailand, they use “5555” because the number 5 is pronounced ‘ha’ in Thai, while Indonesians use “wkwkwk,” with “wk” representing gue ketawa—or “I laugh” in Bahasa Indonesia. Losing out on these unique cultural and linguistic markers means that AI built on popular LLMs may simply not be relevant in this region.

In response to this, AI Singapore, a national program launched by the Singapore government, has recently introduced the SEA-LION (Southeast Asian Languages in One Network) LLM family, which is specifically tuned for Southeast Asian languages and cultural indicators.

Part of SEA-LION’s tuning includes the use of purpose-built methods aimed at enabling AI systems to comprehend and process text in Bahasa Indonesia, Bahasa Melayu, Thai, and Vietnamese. SEA-LION will also be expanded to process other languages such as Burmese and Lao.

Using more inclusively designed LLMs like SEA-LION, AI systems can be trained on data that better reflects Southeast Asia, leading to AI software that can better service the needs of users and companies across this region.

Setting the Tone for AI Regulation

The guidelines adopted at ADGMIN are also very important for governments, as they set the tone for national-level regulations governing AI, encouraging the adoption of risk-based approaches that allow regulators to effectively address gaps in existing frameworks, and promote responsible AI development.

All in all, ASEAN’s adoption of these guidelines is an excellent step towards introducing a coherent set of standards and practices for AI across the region. Using these guidelines, companies in every ASEAN member-nation can focus their efforts on the right checks and balances for the AI systems they seek to develop, knowing that these are the same priorities endorsed ASEAN-wide.

“A recent study by management consulting firm Kearney estimates that AI adoption in ASEAN may add around USD $1 trillion in value to regional GDP in just five years. This adds up to a massive economic opportunity for small and large companies across the region—but it is an opportunity, not a guarantee.”

This reinforces ASEAN’s position as a proactive driver of growth for the region’s burgeoning AI industry, broadening the market for AI businesses in any ASEAN economy by allowing them to access opportunities under the same terms they might find at home.

Notably, as part of ASEAN’s effort to ensure that the guidelines were as holistic as possible, it consulted the private sector, including AWS, for input. We were proud to have been able to contribute our views and endorse this important document.

Making Sure Everyone Can Use AI

As 2024 unfolds, another development we can look forward to in ASEAN is the much-anticipated Digital Economy Framework Agreement (DEFA).

Aside from ensuring AI systems take ASEAN’s cultural and linguistic uniqueness into account and adhere to common standards of governance, governments across the region must ensure that AI remains accessible to as much of ASEAN’s population as possible.

Through Digital Trade Agreements like DEFA, ASEAN should aim to promote inclusive and broader adoption of AI, and enable access to the right tools and data to effectively use AI—so a developer in Hanoi should have access to the same AI tools as a developer in San Francisco.

The DEFA has the potential to serve this purpose by securing strong commitments on cross-border data flows that allow businesses in ASEAN to access the same high-quality AI tools as elsewhere in the world. Promoting the adoption of international standards to ensure AI use cases developed here can be used anywhere else will also be important.

It is clear that 2024 will be a pivotal year for AI in ASEAN. With the strides that have already been made to date, however, we can be confident that strong foundations are being laid for ASEAN to move boldly into an AI-powered future.

(0)(0)