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Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, recently announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market.

Beyond ONE, a digital services provider headquartered in the Middle East, with MVNO operations under the Virgin Mobile brand in LATAM and Middle East and Africa, and Friendi Mobile in the GCC, has a current subscriber base of 5.5 million subscribers.

The newly announced project will see Sinch optimising Beyond ONE’s digital infrastructure to improve customer experience for its users. Sinch’s comprehensive solutions include providing online charging for voice, data, and current and future digital services designed to elevate Beyond ONE’s value proposition in Latin America.

Delivering Scalable, Fast, and Flexible Messaging

Sinch’s carrier-grade one cloud communications platform delivers scalable, fast, and flexible messaging, value-added services, fraud and security, and policy and charging solutions to meet MNOs’ requirements. Powered by its global Super Network, Sinch also provides a range of services to help operators drive customer A2P monetisation, voice and data verification, data and analytics, and CPaaS solutions across any mobile messaging channel.

Nicklas Molin, EVP, Market Unit International at Sinch, said, “Beyond ONE is a digital disruptor that believes the telco industry can do better, delivering more innovation and improved service to customers. We aim to help Beyond ONE transform its telco experience, acquire new customers, and support its ambitious vision.”

Markus Tagger, Group CEO at Beyond ONE, said, “Our growth strategy in Latin America includes expansion into Brazil and Argentina, and Sinch is a pivotal component in enabling our digital-first approach to transforming our operations in this key region.”

Salvatore Traina, Group CTO at Beyond ONE, added,” This project marks the first implementation for Beyond One in a public cloud, leveraging AWS cloud technology for hyperscalability and efficiency. Sinch will help us transform our digital stack worldwide, meaning we can offer our customers improved propositions, better experiences, and enhanced digital services.”

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