Covering Disruptive Technology Powering Business in The Digital Age

Automation is central to any digital transformation effort, and it can transform any organisation from middling to magnificent. The benefits of it are aplenty: streamlining processes, eliminating repetitive and time-consuming tasks, reducing errors, enabling easy and seamless scaling and cutting down on costs. This is why it is imperative that organisations automate, and that is exactly what the Philippines’ Department of Energy (DOE) has done—thanks in part to NinjaOne, the world’s first unified IT management platform for managed service providers and IT professionals and a global leader in Remote Monitoring and Management (RMM).

With government agencies now mandated by law to digitalise operations, DOE has proactively taken steps towards becoming a fully digitalised arm of the Philippine government, deploying a range of technologies where applicable. Most recently, DOE implemented automation, and is now reaping its abundance of benefits.

Helping the department’s automation initiative has been NinjaOne, which is being brought over to the Philippines by its trusted Philippine Distributor VCT Network and Data Solution (VCTNaDS), a Filipino-founded company focusing on premier IT products and services that aim to future-proof the daily operations of organisations. The DOE-NinjaOne partnership has so far been fruitful—so much that Herminio Ariola, Director at DOE, described the U.S.-based tech firm as being “powerful.”

“What makes NinjaOne noteworthy is its ability to automate a variety of time-consuming and monotonous tasks for an IT Expert,” said Ariola to Rob de Jesus, Marketing Manager at VCTNaDS, who sat down with the DOE Director on behalf of the upstart managed services provider. “It offers the capacity to manage Windows and third-party program fixes centrally.”

NinjaOne: An Enabler of Automation

That should be expected, as part of NinjaOne’s vision is to provide powerful automation for an organisation’s most time-consuming tasks. Specifically, NinjaOne enables organisations to automate behind the scenes, whether on-demand, by-schedule or as a response to performance thresholds and state changes. This system, in turn, ensures that automations run only whenever they are necessary and for the specified purpose.

Crucially, the NinjeOne automation platform utilises a policy management engine that provides the ability to roll out changes across organisations, sites, dynamic groups and individual endpoints—seamlessly, flexibly and conveniently. This policy-based automation engine, in turn, enables automation for operating system and third party patch management, antivirus management, backup management, remote control, drive encryption and custom scripts.

Unburdening the DOE IT Team

The ongoing automation efforts at DOE are pushing the department towards complete digitalisation—but without taxing its talented IT team, who are no longer encumbered by mundane, monotonous tasks that used to take up quite a big portion of their day-to-day activities. As a result, they are free to focus more on tasks that will actually add real value to the department’s operations.

“The task of technicians has been greatly simplified. It has enhanced IT task management because of NinjaOne’s ability to handle multiple devices at once,” added Ariola, who is expecting even greater things from the DOE’s partnership with NinjaOne and, by extension, VCTNaDS.

With NinjaOne’s grand launch in the Philippines scheduled this October, the DOE is right to expect more. NinjaOne and VCTNaDS will make sure of that, as they look to usher the country’s organisations deeper into digitalisation and digital transformation.

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