Covering Disruptive Technology Powering Business in The Digital Age

Workday, Inc., a leading provider of solutions to help organisations manage their people and money, has announced its continued momentum in the retail industry, with the company’s retail and hospitality business exceeding USD$1 billion in annual recurring revenue (ARR).

Leading global retailers across the Asia Pacific region including Aesop, Charles & Keith, Kolmar Korea Holdings Co., Ltd, Mondelez, MUSINSA Co., Ltd, PUMA SE, MGM China, and Osotspa Thailand are using the company’s solutions to gain real-time visibility into financial, workforce, and operational data across the front, middle, and back offices for improved decision-making.

As part of this momentum, an increasing number of organisations have recently selected Workday Financial Management or Workday Human Capital Management (HCM) to drive greater profitability, attract and retain a skilled frontline workforce, and enable continuous planning to support business growth and adapt to changing industry needs. They join the more than 60% of retail and hospitality organisations in the Fortune 500 that have chosen Workday to transform their operations.

“Workday has fundamentally changed the way we work. We are now faster and more efficient than ever before,” said Dietmar Knoess, Vice President, People & Organisation, at PUMA. “It makes life easier for our employees and managers and supports us in our pursuit of ever-better performance, true to our motto FOREVER. FASTER.”

Putting the Frontline Worker Experience at the Forefront

According to an IDC infographic,44% of retailers said they have limited visibility into operations across the front and back offices, and lack confidence in the data used to drive impactful decision-making. Further, 36% cited difficulty in retaining and engaging frontline talent as one of their top business challenges.

The leading solutions provider delivers a single, connected workforce management system—including Time Tracking,  Absence Management, Talent Optimisation, and more—that provides retail organisations with a personalised worker experience, clear workforce and labour cost insights, and a streamlined manager experience.

With visibility across the frontline workforce, retail leaders can identify and quickly fill critical skills gaps and determine whether to train, hire, or realign resources to meet changing business needs. This helps nurture growth and increase employee engagement, productivity, and loyalty with user-friendly workforce tools.

“At Workday, we understand the need for real-time insights and agility in the retail industry. That’s why we’re thrilled to be collaborating with leading companies to unlock the power of a unified back and front office through innovative finance, HR, and planning solutions,” said Pannie Sia, General Manager at Workday ASEAN. “With Workday AI, we are helping global retail and hospitality organisations to break down silos and gain the insights to support the business demands of today while empowering them to adapt to market shifts and evolving customer expectations.”

Workday Is Accelerating Digital Finance Transformation with an Expanded Partner Ecosystem

Retail organisations need finance, workforce planning, and business agility to respond to dynamic economic conditions. To help customers speed their digital transformation efforts and accelerate time to value, Workday empowers them to leverage both Workday and partner solutions.

Additionally the leading provider of solutions recently announced an expanded partnership with Accenture to develop a suite of data-led, composable finance solutions that can be configured to help retail customers be more responsive to changing business needs.

The two companies plan to offer customers pre-packaged integrations, configurations, and reports to optimise the integration of Workday Financial Management with other best-of-breed merchandising and inventory solutions, providing finance and store operations teams with:

• Better insight on inventory and store data to make the right products available in the right place.
• Comprehensive retail and analytics solution that provides dashboards for store operators to better understand store performance
• Strategic workforce management solution that provides retailers with a fact-based solution to plan and manage their workforce

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