Covering Disruptive Technology Powering Business in The Digital Age

Workday Inc., a leader in enterprise cloud applications for finance and human resources, recently celebrated continued global customer momentum at Workday Elevate Singapore.  More than 10,000 customers globally use the Workday platform with artificial intelligence (AI) and machine learning (ML) at its core to help them adapt and thrive in the future of work. This comes as Workday continues to seize growth opportunities in the Asia Pacific region, including in Singapore.

“This significant customer milestone represents years of building empathetic relationships with our customers and truly listening to them, then delivering the innovations they need to take on an ever-changing world,” said Paul Henaghan, President of Asia Pacific and Japan at Workday. “It reflects our fundamental belief that innovations do not happen in a vacuum. Our customers are part of a powerful community that includes Workday teams, our trusted partner ecosystem, and a collaborative peer group working together to help drive innovation and improve processes and operations.”

Bringing Together Financials and HR

Focusing on the value of co-innovation, partnerships and communities, Workday Elevate showcases the accomplishments and successes of customers in Singapore, demonstrating how Workday Enterprise Management Cloud brings together financials and HR in a unified, cloud-based system leveraging AI and ML. These companies include Air Liquide, CDL, Sime Darby, SIM and Razer.

Yee Lin Chong, Head of HR Digital Solutions, APAC, at Air Liquide said: “As a world leader in the industrial gases and gas technology services sector, we recognise the important role that technology plays in the transformation of our workforce in order to stay relevant and competitive. The recent advancements in AI come at an exciting time, and we believe that it will be a key enabler for further growth in the years to come. With Workday as a partner, we can harness the power of data and innovation to better understand our workforce needs and manage talent seamlessly across our 11,000-strong workforce located in 13 APAC countries.”

“As organisations navigate economic uncertainty and adapt to changing business demands, they need the right tools to accelerate their digital transformation efforts so they can generate value quickly and efficiently,” added Henaghan. “With AI and ML embedded into the very core of our platform, it enables a true intelligent digital backbone for our customers to manage their two most important assets—their people and their money.”

Enabling the Future of Work with AI and ML

Workday has been building and delivering AI and ML capabilities to customers for nearly a decade. The platform-first approach allows Workday to rapidly deliver new ML capabilities into applications. ML gets better the more you use it and by having millions of users constantly using dozens of applications on the same platform, and it improves at a faster rate.

Workday’s unified data core manages an enormous quantity of customer data in a clean, coherent manner, with over 60 million users representing more than 600 billion transactions a year. Using a tenanted model to structure data uniquely allows Workday to build tailored models for customers in a specific region or industry through federated learning, all while maintaining the necessary privacy and regulatory rules.

Workday Skills Cloud is a prime example of how ML is helping to shape a skills-based organisational strategy. More than half of Workday Human Capital Management (HCM) customers globally are leveraging Workday’s Skills Cloud to manage talent and enable skills development. Workday’s Skills Cloud has processed over five billion uses of skills since its launch five years ago, demonstrating the value of ML in enabling companies to adopt skills at scale and pace.

Leveraging the Partner Ecosystem to Enable Customer Success

Workday’s vision for its partner ecosystem is focused on creating faster time to value for customers and helping to meet organisations’ needs through innovation, joint go-to-market strategies and an expanded services network. To achieve this, partners play a critical role in delivering the necessary skills and expertise that customers need to navigate the changing world of work. This, in turn, is accelerating Workday’s ability to co-innovate, co-sell, and streamline the partner experience to serve the most pressing customer needs.

Partners sponsoring Workday Elevate Singapore include Accenture, ADP, Alight, AWS, Collaborative Solutions, Deloitte, IBM, Ramco and Shearwater.

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