Covering Disruptive Technology Powering Business in The Digital Age

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Conversational AI Takes Hold of Customer Engagements in APAC—New Infobip Report

  Global cloud communications platform Infobip has launched a new report featuring research insights by leading analyst firm IDC. The Infob ...
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Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences

  Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to h ...
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Accenture Identifies Five Global Macro Trends for Malaysia

  More than half of the people in Malaysia (68%) are significantly altering their life goals, prioritising job stability and retirement more than m ...
December 18, 2023 // Accenture Apps //
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Unleashing the Power of AI: Decoding the Promises and the Perils

Written By: Andy Ng, Vice President and Managing Director for Asia South and Pacific Region, at Veritas Technologies   The use of Artificial Int ...
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Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce

  Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capab ...
July 5, 2023 // chatbot chatbot Juniper.ai Vonage //
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Salesforce Announces Slack GPT, Unlocks Power of Conversational AI for Work

  Salesforce, the global leader in CRM, announced Slack GPT at World Tour NYC. Slack GPT is a new conversational artificial intelligence (AI) ...
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Yellow.ai Launches Dynamic Automation Platform with Generative AI

  Yellow.ai, a global leader in conversational artificial intelligence (AI), has announced the launch of its Dynamic Automation Platform (DAP) ...
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Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency

  Freshworks Inc. has announced new GPT-based conversational enhancements to Freshworks’ natively-built Artificial Intelligence (AI)-powered a ...
March 29, 2023 // ChatGPT Freddy Freshworks //
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