Conversational AI Takes Hold of Customer Engagements in APAC—New Infobip Report
Global cloud communications platform Infobip has launched a new report featuring research insights by leading analyst firm IDC.
The Infob ...
Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences
Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to h ...
Accenture Identifies Five Global Macro Trends for Malaysia
More than half of the people in Malaysia (68%) are significantly altering their life goals, prioritising job stability and retirement more than m ...
Unleashing the Power of AI: Decoding the Promises and the Perils
Written By: Andy Ng, Vice President and Managing Director for Asia South and Pacific Region, at Veritas Technologies
The use of Artificial Int ...
August 3, 2023 // Blogs ChatGPT Veritas Technologies //
Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capab ...
July 5, 2023 // News Juniper.ai Vonage //
Salesforce Announces Slack GPT, Unlocks Power of Conversational AI for Work
Salesforce, the global leader in CRM, announced Slack GPT at World Tour NYC. Slack GPT is a new conversational artificial intelligence (AI) ...
May 5, 2023 // Artificial Intelligence Generative AI Generative AI Generative AI Salesforce Slack GPT //
Yellow.ai Launches Dynamic Automation Platform with Generative AI
Yellow.ai, a global leader in conversational artificial intelligence (AI), has announced the launch of its Dynamic Automation Platform (DAP) ...
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
Freshworks Inc. has announced new GPT-based conversational enhancements to Freshworks’ natively-built Artificial Intelligence (AI)-powered a ...
March 29, 2023 // ChatGPT Freddy Freshworks Generative AI //