Covering Disruptive Technology Powering Business in The Digital Age

   Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intellig ...

  Zendesk today announced it has signed a definitive agreement to acquire Klaus, the industry leading Artificial Intelligence (AI)-powered quality ...

  As the customer platform for scaling businesses, HubSpot provides the tools needed to connect with customers and grow, no matter the challen ...

  Zoom Video Communications, Inc. has announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is n ...