AI Ushers in Era of Intelligent CX, Transforms Entire Industry
Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intellig ...
January 22, 2024 // News Artificial Intelligence chatbot Customer Experience CX Zendesl //
Zendesk Set to Formally Acquire Klaus, Redefine Customer Service
Zendesk today announced it has signed a definitive agreement to acquire Klaus, the industry leading Artificial Intelligence (AI)-powered quality ...
HubSpot Unveils HubSpot AI and New Sales Hub at INBOUND 2023
As the customer platform for scaling businesses, HubSpot provides the tools needed to connect with customers and grow, no matter the challen ...
September 8, 2023 // artificial intellgence Generative AI HubSpot //
Zoom Introduces Zoom AI Companion for Paid Accounts
Zoom Video Communications, Inc. has announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is n ...
September 8, 2023 // Generative AI Generative AI Zoom //
