Thailand’s Largest Crypto Exchange Bitkub Expands use of Freshworks Products to Create an Employee and Customer Experience
Bitkub Exchange, one of ASEAN's leading cryptocurrency exchanges and Thailand’s largest, has selected Freshworks, a global leader in busines ...
October 12, 2023 // News Artificial Intelligence Bitkub Exchange Customer Experience Freshworks //
Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Freshworks Inc. has announced the launch of its artificial intelligence (AI)-powered Customer Service Suite. This new offering brings togeth ...
August 7, 2023 // Artificial Intelligence Freddy AI Freshchat Freshworks Customer Service Suite Generative AI //
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Freshworks Inc. has announced that Indonesian financial technology startup KoinWorks, has increased customer satisfaction. This was after it impl ...
March 23, 2023 // customer support Freshdesk Freshdesk Freshdesk Freshdesk Freshworks Freshworks Freshworks KoinWorks //
Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Freshworks Inc. has announced that companies around the world have increased customer retention by using Freshworks’ conversational Artifici ...
February 8, 2023 // News News News chatbot conversational AI Freshchat Freshsales Meta //
