Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Freshworks Inc. has announced the launch of its artificial intelligence (AI)-powered Customer Service Suite. This new offering brings togeth ...
August 7, 2023 // Artificial Intelligence Freddy AI Freshchat Freshworks Freshworks Customer Service Suite Generative AI //
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Freshworks Inc. has announced that Indonesian financial technology startup KoinWorks, has increased customer satisfaction. This was after it impl ...
March 23, 2023 // News customer support Freshworks Freshworks KoinWorks //
Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Freshworks Inc. has announced that companies around the world have increased customer retention by using Freshworks’ conversational Artifici ...
February 8, 2023 // News News chatbot conversational AI Freshchat Freshdesk Freshdesk Freshdesk Freshsales Meta //
