In Light of Massive Tech Layoffs, Is AI Driving the Great IT Reshuffle?
Written by: Izzat Najmi Abdullah, Journalist, AOPG.
Every time a revolutionary technology breaks into the mainstream, it is met with both enthusias ...
September 25, 2024 // Special Features IT New Relic Synopsys //
“49% of Global CIOs Find It Difficult to Value AI” – Freshworks Uncovers GenAI Trends With Industry Leaders From TM, MyDigital, TimeDotCom, and PNB
On 10th September 2024, Freshworks, the CRM, ITSM, and e-commerce software solution company founded in India, hosted “The Freshworks Experie ...
September 11, 2024 // Daily News AI AI Freshworks Freshworks Freshworks Freshworks Freshworks Freshworks Freshworks Freshworks GenAI MyDIGITAL PNB Telekom Malaysia TimeDotCom //
Global AI Workplace Report by Freshworks Sees Nearly 73% of APAC Workers Open to using AI at Work, Already Reaping Benefits
Freshworks Inc. has released its new Global AI Workplace Report, revealing how various workplace departments are interacting with Artificial ...
July 11, 2024 // Generative AI Global AI Workplace Report //
Unlocking Tremendous Human Potential in the Age of AI
Written By: Sandie Overtveld, Senior Vice President, Asia-Pacific and Japan and Middle East and Africa, Freshworks
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May 31, 2024 // Blogs AI Digital Transformation IT //
Thailand’s Largest Crypto Exchange Bitkub Expands use of Freshworks Products to Create an Employee and Customer Experience
Bitkub Exchange, one of ASEAN's leading cryptocurrency exchanges and Thailand’s largest, has selected Freshworks, a global leader in busines ...
Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Freshworks Inc. has announced the launch of its artificial intelligence (AI)-powered Customer Service Suite. This new offering brings togeth ...
August 7, 2023 // News News News News Artificial Intelligence Freddy AI Freshchat Freshdesk Freshworks Customer Service Suite //
Freshworks’ AI-Powered Software Helps Fashion Brand Styli Increase Customer Loyalty
Freshworks Inc. has announced that Styli, a fashion e-commerce brand part of the Landmark Group, uses Freshdesk™ and Freshchat™ to manage an ...
July 28, 2023 // News //
Freshworks Unveils New Generative AI Enhancements Across Product Lines
Freshworks Inc., has announced Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence (AI) more accessible ...
June 23, 2023 // Freddy AI Freddy Copilot Freddy Insights Freddy Self Service Generative AI Generative AI //