Global AI Workplace Report by Freshworks Sees Nearly 73% of APAC Workers Open to using AI at Work, Already Reaping Benefits
Freshworks Inc. has released its new Global AI Workplace Report, revealing how various workplace departments are interacting with Artificial ...
July 11, 2024 // Generative AI Global AI Workplace Report //
Unlocking Tremendous Human Potential in the Age of AI
Written By: Sandie Overtveld, Senior Vice President, Asia-Pacific and Japan and Middle East and Africa, Freshworks
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May 31, 2024 // Blogs AI Digital Transformation IT //
Thailand’s Largest Crypto Exchange Bitkub Expands use of Freshworks Products to Create an Employee and Customer Experience
Bitkub Exchange, one of ASEAN's leading cryptocurrency exchanges and Thailand’s largest, has selected Freshworks, a global leader in busines ...
October 12, 2023 // News News News News News News Artificial Intelligence Bitkub Exchange Customer Experience Freshdesk //
Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Freshworks Inc. has announced the launch of its artificial intelligence (AI)-powered Customer Service Suite. This new offering brings togeth ...
August 7, 2023 // Freddy AI Freshchat Freshdesk Freshworks Customer Service Suite //
Freshworks’ AI-Powered Software Helps Fashion Brand Styli Increase Customer Loyalty
Freshworks Inc. has announced that Styli, a fashion e-commerce brand part of the Landmark Group, uses Freshdesk™ and Freshchat™ to manage an ...
Freshworks Unveils New Generative AI Enhancements Across Product Lines
Freshworks Inc., has announced Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence (AI) more accessible ...
Freshworks Empowers PH-Based CDO Foodsphere with IT Service Automation
Freshworks Inc. has announced that CDO Foodsphere, one of the largest food manufacturing companies in the Philippines, is using Freshservice™ to ...
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
Freshworks Inc. has announced new GPT-based conversational enhancements to Freshworks’ natively-built Artificial Intelligence (AI)-powered a ...
March 29, 2023 // News ChatGPT conversational AI Freddy Generative AI Generative AI Generative AI //