Conversational AI Takes Hold of Customer Engagements in APAC—New Infobip Report
Global cloud communications platform Infobip has launched a new report featuring research insights by leading analyst firm IDC.
The Infob ...
May 31, 2024 // AI agent chatbot conversational AI //
Achieve the Power of Conversational Commerce: New Infobip Study Highlights Dynamic APAC Landscape
Written By: Darko Liang, Business Lead eCommerce APAC, Infobip
Although the pandemic is over, a permanent shift in customer communication ...
February 5, 2024 // Blogs conversational commerce Customer Experience digital agent //
Infobip Launches Generative AI-Driven ‘Experiences’ to Revolutionise Customer Experience
Global cloud communication platform Infobip has launched Experiences, a set of predefined generative AI (artificial intelligence) supporting ...
October 10, 2023 // AI assistant ChatGPT Generative AI Infobip Experiences //
Malaysian Brands Tap into the Power of Conversational Commerce
Global cloud communications platform Infobip has commissioned the latest market research prepared by leading IT market research and advisory ...
August 15, 2023 // News chatbot conversational commerce CPaaS SaaS //
Infobip Launches Conversational Everything Blueprint to Help Brands Meet Evolving Customer Preferences and the Growing Popularity of Chat Apps
Global cloud communications platform Infobip has launched a new Conversational Everything Blueprint that will enable brands to embed convers ...
April 17, 2023 // News News News News chat app Conversational Everything Customer Experience //
Infobip Research Reveals Growing Prevalence of “Conversational Everything” for Customer Communications
New research from global cloud communications platform Infobip revealed a growing trend towards conversational experiences for customer comm ...