Covering Disruptive Technology Powering Business in The Digital Age

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Dreamforce 2024 Gets Underway, Salesforce Announces Breakthrough “Agentforce”

Written by: Martin Dale Bolima, Tech Journalist, AOPG. Salesforce has kicked off its flagship event, Dreamforce 2024, in San Francisco with the gra ...
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Salesforce Announces World’s First LLM Benchmark for CRM

  Salesforce has announced the world’s first LLM benchmark for customer relationship management (CRM) to help businesses evaluate the rapidly ...
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‘State of Marketing’ Report by Salesforce: 8 in 10 Marketers in Singapore Have Used AI, Struggle to Unify Customer Data

  Salesforce, the global leader in CRM, today released the new State of Marketing report, sharing insights from over 4,800 marketing leaders a ...
June 13, 2024 // CRM CRM CRM personalisation //
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Data + AI Boost SME Program by Salesforce to Help 5K Singapore SMEs Boost AI Adoption, Unlock Value of Data

  Salesforce has announced the launch of the Data + AI Boost SME Program, designed to equip 5,000 small and medium enterprises (SMEs) in Singa ...
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AI Trust Quotient by Salesforce Finds 58% of Singapore Workers Fear Losing Control of AI

  Salesforce’s new “AI Trust Quotient” shows that Artificial Intelligence (AI) has a trust problem. Nearly half (48%) of workers in Singapore ...
May 9, 2024 // AI Trust Quotient //
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Salesforce Pro Suite, All-in-One CRM Solution, Launched by CRM Leader to Help SMEs to Drive Sales

  Salesforce has announced the general availability of Salesforce Pro Suite, a flexible, scalable, all-in-one offering to help small and mediu ...
April 3, 2024 // Salesforce Pro Suite //
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Einstein Copilot, Salesforce’s New Conversational AI Assistant for CRM, Is Now in Beta to Deliver Trusted, Data-Driven AI Responses

  Salesforce, the number 1 Artificial Intelligence (AI) CRM, has announced the public beta availability of Einstein Copilot, a new customisabl ...
March 4, 2024 // News CRM Einstein Copilot //
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