Majority of APAC Customers Will Take Their Business Elsewhere Following Poor Experiences—Vonage
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has released i ...
January 26, 2024 // Artificial Intelligence chatbot Customer Experience Vonage //
ServiceNow Introduces New Generative AI Solution
ServiceNow, the leading digital workflow company making the world work better for everyone, has announced its newest generative artificial intell ...
June 15, 2023 // News Generative AI Now Assist for Virtual Agent ServiceNow //
Celcom introduces virtual agents, Clive and Emma
Celcom Axiata Bhd today launched its intelligent virtual agent service using Microsoft artificial intelligence (AI) technology to serve cust ...
June 1, 2018 // News News AI Artificial Intelligence Virtual Agent Virtual Agent Virtual Agent //