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Zendesk Completes Bold Acquisition of Klaus, Set to Reinvent Customer Experience

  Zendesk has announced the completion of its acquisition of Klaus, the industry leading Artificial Intelligence (AI)-powered quality manageme ...
February 14, 2024 // News Klaus Tymeshift //
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Zendesk Set to Formally Acquire Klaus, Redefine Customer Service

  Zendesk today announced it has signed a definitive agreement to acquire Klaus, the industry leading Artificial Intelligence (AI)-powered quality ...
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Zendesk Extends CX Leadership with Powerful Generative AI Offerings 

  Zendesk, Inc. has announced market-leading customer experience (CX) generative AI advancements that allow companies to realise immediate business ...
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Zendesk Acquires Tymeshift to Bring AI-Powered Workforce Management to Customers 

  Zendesk, Inc., today announced the acquisition of Tymeshift, an artificial intelligence (AI)-powered modern workforce management (WFM) solut ...
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Zendesk Adds OpenAI Integration to Expand AI-Powered Customer Experiences

  Zendesk has announced its collaboration with OpenAl. The collaboration will enable to former to launch new capabilities leveraging the latter’s A ...
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Zendesk Partners with AWS to Unlock Smarter, More Personalised Customer Service at Scale

  Zendesk, Inc., has announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). This partnership aims to he ...
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Zendesk: Immersive CX Crucial to Win and Retain Customers during Economic Uncertainty

  Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast beco ...
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