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Rimini Street, Inc., a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, has announced its expansion of Salesforce services to include Rimini Consult™ for Salesforce®.

Rimini Consult for Salesforce offers functional and technical consulting, project design, and strategic planning services to help Rimini Street clients grow their business by effectively leveraging the ever-expanding capabilities in the Salesforce ecosystem.

“With increases in Salesforce labour and licencing expenses and the central role Salesforce plays in revenue generation, Salesforce customers want to maximise the value of their CRM investment,” said Bill Carslay, GVP and General Manager of Professional Services at Rimini Street. “Rimini Consult’s full suite of Salesforce consulting services is designed to help clients achieve their objectives with a focus on measurable outcomes, total cost of ownership, and return on investment. This is how we demonstrate accountability to our clients and ultimately define our value as a Salesforce consulting partner.”

Rimini Solutions™ for Salesforce®: A Powerful Combination of Managed and Consultative Services

Rimini Solutions for Salesforce is the combination of both Rimini Manage™ and Rimini Consult™ for Salesforce, delivering a comprehensive set of Salesforce solutions that increases flexibility to better meet changing business needs, and drives lower total cost of ownership while maximizing return on investment.

Rimini Manage™ for Salesforce® 

Introduced in 2018, Rimini Street’s application managed services for Salesforce help free up valuable IT resources and flexes as business grows. The unique “unlimited” managed service is offered at a fixed price enabling predictable cost forecasting, and the service catalogue covers more than 130 core managed services including:

• Outsourced administration
• Minor enhancements
• Break/fix
• Performance monitoring
• System configurations
• Analytics

Rimini Consult™ for Salesforce®

Rimini Street’s professional services help clients evolve their Salesforce platform and minimise integration and interoperability challenges within their enterprise software ecosystem. Leveraging the flexible nature of Salesforce technologies—from core clouds to MuleSoft™ middleware— Rimini Street delivers comprehensive professional services to ensure platform scalability and value including:

• Roadmap and strategic planning
• Platform ‘health’ checks
• Interoperability and integration
• Data migration
• Security
• Skills expansion & augmentation

“Collaboration and partnership are at the heart of our success with Salesforce consulting,” said Jack Wagnon, Principal Product Manager of Rimini Solutions for Salesforce at Rimini Street. “We are excited to continue expanding our scope of services to help the growing number of Salesforce customers maximize their investments in the leading CRM platform through the use of our full suite of consulting services.”

Explore the full Rimini Street portfolio of ultra-responsive, trusted, and proven support, managed services, security, integration, observability, professional services and Rimini ONE™ end-to-end outsourcing solutions for SAP, Oracle and Salesforce applications to support competitive advantage, profitability, and growth.

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