ServiceNow Study: Singaporeans Spent Over 30M Hours on Hold in 2023, Losing a Staggering SGD $1.24B in Wages
Singaporeans spent more than 30 million hours on hold to address a customer service complaint or issue, according to new research by Service ...
May 23, 2024 // automation Customer Experience customer service ServiceNow //
DTW 2024: Day 2 Focuses on the Transformative Power of AI
Written by: Izzat Najmi Abdullah, Journalist, AOPG.
The Venetian Resort in Las Vegas buzzed with excitement as Dell Technologies World 2024 (DTW 20 ...
NexoPrima & SmartPeep: Malaysian Startups Pioneering AI-Powered Healthcare
Written by: Mohammad Al-Amin Jahaya, Journalist, AOPG.
The emergence of Artificial Intelligence (AI) has catalysed transformative advance ...
DTW 2024: Expanding the Dell AI Factory With NVIDIA
Written by: Izzat Najmi Abdullah, Journalist, AOPG.
The annual Dell Technologies World 2024 kicked off in Las Vegas, buzzing with announcements abo ...
May 21, 2024 // AI //
ERM Expands Singapore Hub to Accelerate Growth in the Region
ERM, the world's largest specialist sustainability consultancy, has announced the expansion of its Southeast Asia (SEA) hub in Singapore, fu ...
May 21, 2024 // ERM green economy Sustainability //
Accacia Seizes USD $18T Opportunity with Innovative Approach to Real Estate Decarbonisation
The real estate sector is a significant contributor to global carbon emissions, responsible for nearly 40% of the world’s greenhouse gas emi ...
May 21, 2024 // Accacia decarbonisation ESG Sustainability //
Backbase, Bank Muamalat Form Strategic Partnership to Lead Malaysia’s Next-Generation Digital Islamic Banking
In a strategic move towards becoming a leading, next-generation digital Islamic Bank for all, Bank Muamalat Malaysia Berhad (Bank Muamalat) ...
May 21, 2024 // Backbase Backbase Engagement Banking Platform Bank Muamalat digital banking //
SRv6 Now in Malaysia as Huawei, Time Collaborate to Roll Out New, Revolutionary Tech
TIME dotCom (Time), one of Malaysia’s fastest-growing telecommunications providers, and Huawei Technologies (Malaysia) Sdn Bhd (Huawei Malay ...
May 21, 2024 // connectivity Digital Transformation Huawei Huawei Malaysia SRv6 Time //
