Toku to Deliver Better Customer Engagement with Planned Acquisition of AiChat by Q3
Toku, Asia Pacific’s leading provider of enterprise-grade cloud communications and customer experience (CX) solutions, has announced its int ...
AI Ushers in Era of Intelligent CX, Transforms Entire Industry
Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intellig ...
January 22, 2024 // News Artificial Intelligence chatbot Customer Experience digital assistant Generative AI Zendesl //