Conversational AI Takes Hold of Customer Engagements in APAC—New Infobip Report
Global cloud communications platform Infobip has launched a new report featuring research insights by leading analyst firm IDC.
The Infob ...
Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences
Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to h ...
Accenture Identifies Five Global Macro Trends for Malaysia
More than half of the people in Malaysia (68%) are significantly altering their life goals, prioritising job stability and retirement more than m ...
Unleashing the Power of AI: Decoding the Promises and the Perils
Written By: Andy Ng, Vice President and Managing Director for Asia South and Pacific Region, at Veritas Technologies
The use of Artificial Int ...
August 3, 2023 // Blogs Artificial Intelligence ChatGPT Veritas Technologies //
Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capab ...
July 5, 2023 // chatbot Juniper.ai Vonage //
Salesforce Announces Slack GPT, Unlocks Power of Conversational AI for Work
Salesforce, the global leader in CRM, announced Slack GPT at World Tour NYC. Slack GPT is a new conversational artificial intelligence (AI) ...
Yellow.ai Launches Dynamic Automation Platform with Generative AI
Yellow.ai, a global leader in conversational artificial intelligence (AI), has announced the launch of its Dynamic Automation Platform (DAP) ...
April 27, 2023 // Dynamic Automation Platform Yellow.ai //
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
Freshworks Inc. has announced new GPT-based conversational enhancements to Freshworks’ natively-built Artificial Intelligence (AI)-powered a ...
