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Freshworks Empowers PH-Based CDO Foodsphere with IT Service Automation
Freshworks Inc. has announced that CDO Foodsphere, one of the largest food manufacturing companies in the Philippines, is using Freshservice™ to ...
June 16, 2023 // News News News Digital Transformation IT IT service automation IT service management //
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Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
Freshworks Inc. has announced new GPT-based conversational enhancements to Freshworks’ natively-built Artificial Intelligence (AI)-powered a ...
March 29, 2023 // ChatGPT conversational AI Freddy Freshworks Freshworks Freshworks Freshworks Generative AI //
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KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
Freshworks Inc. has announced that Indonesian financial technology startup KoinWorks, has increased customer satisfaction. This was after it impl ...
March 23, 2023 // News customer support Freshdesk KoinWorks //
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Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Freshworks Inc. has announced that companies around the world have increased customer retention by using Freshworks’ conversational Artifici ...
February 8, 2023 // chatbot conversational AI Freshchat Freshdesk Freshsales Meta //